Use this guide to prepare your fleet evaluation and ask specific questions during your VAMOS consultation.
Agree the operating rules first
Document member eligibility, vehicle standards, dispatch responsibilities, pricing authority and escalation ownership before changing software. Governance remains the cooperative's responsibility, not an assumed platform feature.
Build a member onboarding register
Record each member, driver and vehicle separately. Check licences, insurance, permissions, training completion and the ability to receive jobs. Track registered vehicles separately from drivers active on each shift.
Pilot before wider adoption
Choose a representative group, test normal bookings and exceptions, and record pickup time, completion rates and dispatcher workload against a baseline. Agree member communications and go or no-go checks.