Corporate, hotel and institutional accounts give taxi companies predictable volume. They also bring billing requirements that cash and card trips do not.
This guide sets out the account structure and month-end process that keeps invoices accurate and disputes low.
Account Structure
Create one account per client with authorised bookers, passengers, cost centres or reference fields, and agreed payment terms.
Booking Controls
Decide whether passengers can book directly, whether a reference number is mandatory and which vehicle types the account may use.
Pricing
Agree fixed routes such as airport transfers, any account discount and waiting-time rules in writing before the first trip.
Month-End Invoicing
Export completed trips by account and cost centre, check exceptions such as no-shows and amended fares, then issue the invoice with a trip-level breakdown.
Reconciliation
Match payments to invoices, follow up overdue accounts and report account revenue separately from street and app work.