Dispatch is critical infrastructure for a taxi company. Security and continuity questions deserve written answers, not marketing claims.
This page lists the questions we recommend and how VAMOS handles them. Specific certifications, hosting regions and service levels are confirmed in your technical requirements assessment and agreement.
Access Control
Operator dashboard access is by individual user account. Ask for role-based permissions so dispatchers, finance and administrators see only what they need.
Hosting And Data Residency
If your licensing authority or tenders require data to stay in a region, raise it at the start. Residency is confirmed in writing for your project.
Backups And Continuity
Ask how often data is backed up, how restores are tested and what the manual fallback is if connectivity is lost during a shift.
Incident Contact
Agree a named support route and escalation path before launch. See support and onboarding.
Certifications And Testing
We only list certifications and test results that can be evidenced. Public-sector and enterprise buyers should request these as part of procurement.